Shipping policy

Shipping and delivery

·         Countries: all countries of the European Union.

·         Times: we ship within 72 hours of your order (working days) with the courier Omest. Estimated delivery after dispatch: Italy 2–3 working days, Germany and Austria 5–7 working days, other EU countries 5–10 working days.

·         Costs: Italy €9.99 up to €79.99, free from €80. Germany and Austria €17.50. Other EU countries €25.00.

·         Pick-up at the roastery: free of charge, in Bronzolo, during opening hours.

·         Tracking: you receive the tracking number by email.

·         Damaged parcel: accept it with a reservation and write to us within 48 hours with a photo.